Medley & Sons Autobody is committed to complete customer satisfaction throughout every step of the vehicle restoration process, from the moment you contact us to the moment you drive away in your repaired vehicle.
Here is a collection of many common questions we have heard in our years in the auto body repair industry, along with our answers. If you don’t find the information you need, feel free to contact us.
Just as we urge customers to file a claim for their own repairs, we would urge our customers to protect themselves by getting a full accident report and insurance claim when the damage is someone else's fault. People are quick to offer to pay out of their own pocket without full knowledge of what they are committing to. When they receive a full appraisal of the damages they often back out. Should additional damage be found or if the repair estimate is higher than expected, you may be left holding the bag for repair costs. Many insurance policies won't cover damage unless policyholders file an accident report and notify them immediately. We urge you not to take this risk.